Our support team is here to answer any questions you may have about our stair products, installation or help you with returns. Please give us a call or complete the form below and one of our experts will get back to you ASAP.
If you can’t find the product you are looking for, need additional assistance or have any questions, please contact our sales team at(844) 424-0112or e-mail ussupport@stainlessstairpartsshop.com
We are happy to answer any questions you may have about our stair products, installation or help you place an order.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Refund Policy
We want you to be completely happy with your purchases. So we do everything we can to assure you get the exact merchandise you order, delivered on time. If for any reason you are not satisfied with your order, we will be happy to accept returns within 30 days under the following guidelines.
Returned merchandise must be in unused condition and in its original packaging. There is a 20% re-stocking fee on all returned items and shipping charges are not refundable. All returns require a return authorization from us (RMA#). Before you return an item please call us or send us an email stating your reason for a return. Special order items are not returnable. All unauthorized returns will not be accepted. Items used in any way will not be accepted for return or exchange.
IMPORTANT:The buyer is responsible for shipping charges and insurance on any products returned for a refund.
